We take being an easy company to work with very seriously and are constantly developing our customer support to offer more services, free, to customers.

Total Support & Service

Fusion Advanced is renowned for the ease of use and performance of its fire systems. Our systems can do a huge amount from one panel, let alone a 200 strong network and the possibilities for a Fusion Advanced system are huge.

To ensure our customers get exactly what they need, from specification, through sales, installation and maintenance to expansion we offer Advanced360, an equally advanced customer support service.

Advanced360 offers total customer care from a staff of industry experts and engineers. Support can cover help specifying a system or during installation or maintenance. Advanced360 also delivers full, free-of-charge installer training, online and telephone support and system and fault modeling services. It’s advanced, end-to-end fire system support, free to all customers.

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Our Passport scheme offers full structured, hands-on training for our products at locations across the globe.

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360 Training
Total Expertise

Peter Frake

Innovation Fire & Security Ltd

Q. How long have you been in business?
A. We have been in business for over 5 years but actually in the Fire & Security business for over 25 years.

Q. How long have you worked with Advanced?
A. We have been an Advanced customer for over 3 years, and have fitted the MxPro range as standard in County courts, Golf clubs and a large service officed company with many locations.

Q. What is your opinion of Advanced panels?
A. Out of choice we will only install Advanced control equipment when an analogue addressable system is required.

In our opinion the Advanced range of control equipment is feature packed, user friendly, easy to install and commission and in the likelihood of requiring technical support there are only a handful of manufacturers across all the disciplines' we install, that are friendly professional and want to help rather than treating you like someone who does not know what they are doing. The guys at Advanced are up there with the best of them on every occasion.